PRIVACY POLICY

Mistolin Solutions, part of the MSTN Group, respects the privacy of its visitors and customers, taking every care to protect the information to which it has access. This privacy policy is intended to make known the general rules for privacy and processing of personal data, which are collected and processed in strict respect and compliance with the personal data protection legislation in force. Therefore, it is advisable to read this privacy policy carefully, as accessing and using this website, as well as providing personal data through it, implies and presumes knowledge and acceptance of this privacy policy, as well as authorization for the collection, use, and disclosure of such personal data in accordance with the rules defined herein and in accordance with the data protection legislation in force. It is further advised to consult this privacy policy regularly, as it may be subject to changes and updates at any time, with these coming into effect from the moment of their publication on the page www.mistolinsolutions.com.

DATA CONTROLLER

The various companies of the MSTN Group are responsible for the processing of personal data, which may be internal or external, when and to the strict extent necessary, through the subcontracting of third-party companies, such as, for example, suppliers, logistics operators, carriers, web page hosting, server, email, among others.

Some of the MSTN Group companies and subcontractors are located outside the European Union, so personal data may be transmitted between them, outside the European space, but only if it appears necessary, in which case, however, the protection of the data is ensured. In the case of subcontracted companies, examples of companies located outside the European space include providers of web page hosting, server, and email services.

The MSTN Group companies may communicate or transfer, in part or in whole, personal data to public and/or private entities whenever this arises from a legal obligation and/or is necessary for the fulfillment of contractual obligations.

PERSONAL DATA SUBJECT TO COLLECTION, STORAGE, AND PROCESSING

The personal data transmitted to any company of the MSTN Group is incorporated and processed in a file for which it is responsible, and it is only what is necessary for the fulfillment of the purposes for which it is intended, namely, and as applicable, name, tax identification number (NIF), address, telephone, e-mail, IBAN, which are used for the purpose of creating customer files, preparing contracts, processing orders, invoices, receipts and payments, fulfilling all tax obligations, preparing charts and documents by lawyers, consultants, accountants, or any service providers of the company, within the scope of legal, insurance, and accounting matters, when necessary, disclosing events promoted by the company, brochures or other documents, for presentation or promotion of the company and its products, advertising, marketing, management of contests, it being certain that, regarding the purposes of advertising and marketing in general, the customer may revoke their consent at any time, through the contact form provided on the website for this purpose, and it being certain that, regarding the purpose of managing contests, this will only occur upon prior registration by the customer.

BASIS FOR PROCESSING

The MSTN Group companies, through their respective employees, under any title, collect, store, and process personal data of customers and users of the Mistolin Solutions online store, due to the imposition of compliance with legal obligations, for the fulfillment of contractual obligations, of all ancillary obligations existing between the parties, and of pre-contractual steps requested by customers and users, as well as because they give their express consent for this, through the use of the online store, the completion of the customer registration form, the making of purchases, and the subsequent acceptance of this privacy policy.

DATA RETENTION PERIOD

The MSTN Group companies retain the data of Customers and Users of the Mistolin Solutions online store for the periods necessary to comply with any legal obligations that may fall upon them, namely for a period of ten years, to comply with the legal obligation of archiving all commercial accounting documentation.

DATA SUBJECT RIGHTS

The personal data subject may request from the MSTN Group, through the contact form provided on the website for this purpose, and the MSTN Group, unless there is a legal or contractual impediment, safeguards the following rights of the personal data subject:

  • Access to their personal data;
  • Rectification of their personal data;
  • Erasure of their personal data;
  • Restriction of the processing of their personal data;
  • Opposition to the processing of their personal data;
  • Portability of their personal data;
  • Revocation of consent for the processing of their personal data, without, however, compromising the lawfulness of the processing carried out based on the fulfillment of legal or contractual obligations, or based on consent previously given;
  • Complaint about data processing with the National Data Protection Commission (Comissão Nacional de Proteção de Dados).

The company reserves the right to charge a fee for administrative and IT costs for any request made, in cases where data protection legislation allows it.

The personal data subject is aware that they are free to provide or not the information requested, and to authorize or not its processing. However, they are also aware that, by not providing all the requested information, the MSTN Group companies may not be able to provide the service or sell the good to them, nor ensure the efficiency of delivery, IT processing, consultation, or contact, it being certain that, for security and quality policy reasons, the MSTN Group companies may refrain from accepting the sale or providing the service if certain personal data deemed essential for this purpose are not provided.

SCOPE OF APPLICATION OF THIS PRIVACY POLICY

On the website, you may find links to other websites unrelated to the MSTN Group, which are provided in good faith, and the MSTN Group cannot be held responsible for the collection and processing of personal data carried out on those websites, nor be held responsible for the accuracy, credibility, and functionality of those third-party websites.

Thus, the provision of links to other websites unrelated to the MSTN Group does not imply any assumption of responsibility regarding such third-party websites, and therefore this privacy policy is not applicable to them.

It is always recommended to read the privacy policies of all websites visited.